jelbdt's Privacy Policy
Your personal information is of the highest importance to us. In this policy we explain how jelbdt collects, uses, and keeps your information secure.
Introduction and Scope
This privacy policy ("Policy") applies to the jelbdt platform and its associated services. By using the jelbdt website (https://jelbdt.cam) you are considered to have accepted the terms of this Policy. This document applies to all users in Bangladesh and is intended to ensure full transparency about how your data is managed.
At jelbdt we believe your privacy is a fundamental right. We have put in place the highest standard of technical and administrative measures to protect your personal information. If this Policy changes, we will notify you by email or through a notice published on the platform.
Section 1 — Data Collection
Registration and Account Information
When you create an account on jelbdt, you provide the following information and we collect it:
- Full name and date of birth (for age verification — only users aged 21 and above may register)
- Email address
- Mobile number
- National ID or passport number (where applicable)
- Address and postal code
- Preferred payment method details (bKash, Nagad, Rocket, bank transfer)
Transaction Information
The following financial information is stored to process your deposits and withdrawals:
- Deposit and withdrawal amounts and dates
- Payment method identifiers (account numbers stored partially masked)
- History of bonuses and promotional offers received
- Betting and gaming transaction history
Technical and Usage Information
The following information is collected automatically while you use the platform:
- IP address and device identifier
- Browser type and operating system information
- Login time, session length, and user activity logs
- Information obtained from cookies and similar tracking technologies
- Referral source and navigation patterns
Section 2 — Use of Information
Service Delivery and Operations
jelbdt uses your information for the following purposes:
- Creating and managing your account and verifying your identity
- Processing deposits and withdrawals
- Providing bonuses, rewards, and promotional offers
- Maintaining gaming history and balance
- Managing the VIP program and determining tier levels
Security and Fraud Prevention
To protect the security of your funds and account, we use your information to:
- Detect suspicious logins or transactions
- Prevent identity fraud and account hacking
- Enforce anti-money laundering (AML) policies
- Detect multiple accounts or patterns of misuse
Customer Service and Communications
To maintain effective communication with you, we use your email and mobile number to:
- Send important account notifications
- Send transaction confirmations and receipts
- Resolve customer service issues
- Inform you about relevant promotional offers (with your consent)
Section 3 — Data Sharing
Disclosure of Information to Third Parties
jelbdt does not sell your personal information or disclose it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Minimum necessary information to complete bKash, Nagad, Rocket, and bank transfer transactions.
- Game software providers: Technical information required to operate games (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.).
- Identity verification services: To complete the KYC process.
- Cybersecurity services: To prevent fraud and hacking.
Disclosure of Information for Legal Reasons
We may be legally required to disclose information in the following cases:
- To comply with orders from a competent court or regulatory authority
- To comply with anti-money laundering laws and regulations
- To protect the rights and safety of jelbdt or other users
Section 4 — Data Security
Technical Security Measures
jelbdt uses the following industry-standard technologies to protect your information:
- SSL/TLS Encryption: 256-bit encryption technology is used for data transmission.
- Two-Factor Authentication (2FA): An additional security layer for your account.
- Firewall and Intrusion Detection: To prevent unauthorized access.
- Regular Security Audits: Periodic reviews carried out by external specialists.
- Hashing of Sensitive Data: Passwords and similar information are never stored in plain form.
Steps in the Event of a Data Breach
If a data breach occurs, jelbdt will take the following steps as quickly as possible:
- Notify affected users by email
- Assess the extent and impact of the breach
- Secure the affected systems and restore them to operation
- Notify relevant authorities where applicable
Section 5 — Cookie Policy
Use and Types of Cookies
The jelbdt website uses various types of cookies to function properly. A description of each type of cookie is provided below:
- Essential Cookies: Necessary to maintain login sessions and core functionality. These cannot be disabled.
- Functional Cookies: To remember your language preference, theme settings, and similar choices.
- Analytical Cookies: Collect anonymous usage data to improve site performance.
- Security Cookies: To prevent CSRF and other cyber attacks.
Cookie Controls
You can manage non-essential cookies from your browser settings. Please note that disabling cookies may cause some features of the platform to not work properly.
Section 6 — Your Rights
Right to Access and Correct Information
Every user of jelbdt enjoys the following rights:
- Right of Access: You may request a copy of all information stored in your account.
- Right to Rectification: You may request the correction of inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request the deletion of your account and data (subject to legal obligations).
- Right to Object to Processing: You may object to marketing communications and certain types of data processing.
- Right to Portability: You may receive your data in a structured, readable format.
Data Retention Period
jelbdt retains your personal information for the following periods:
- Active account data: For the entire duration that the account remains active.
- Closed account data: At least 5 years after closure, as required by legal obligations.
- Transaction records: For the period required to meet applicable financial and legal requirements.
- Customer service communications: For 3 years from the date of last contact.
Section 7 — Minor Protection and Responsible Gaming
Age Verification Policy
jelbdt strictly follows a 21+ age policy. We never knowingly collect personal information from or provide services to anyone under the age of 21.
Age verification is mandatory during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and the related information will be deleted.
For more information on responsible gaming, please read our Responsible Gaming page.
Section 8 — Policy Changes
Policy Update Process
jelbdt may update this privacy policy from time to time. For any significant changes:
- A notice will be sent to your registered email at least 14 days before the change takes effect.
- A prominent notice will be displayed on the website.
- On your first login after the change, you will be asked to review the updated policy.
Continued use of the platform after a change will be considered acceptance of the updated policy.
Section 9 — Contact Us
Privacy Complaints and Inquiries
For any questions or complaints about this privacy policy, or to exercise your rights, please contact us through the following: